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TERMS & CONDITIONS 2018-07-17T16:54:43+00:00

TERMS & CONDITIONS

Warranty


Most equipment carries a limited warranty on parts and labor for up to 90 days. Warranty does not include exterior/physical condition of equipment. New equipment will carry manufacturer’s warranty.
Used equipment is guaranteed to be in the condition described. Items can be returned within fourteen (14) days for a refund or, when possible, repair or replacement.

Availability


Central Camera Company maintains a large inventory of all types of photographic equipment and supplies. Our website inventory represents only a fraction of that inventory. Please contact us if there’s a specific product you’re looking for that’s not on our website.

Payment, USA customers


Major credit cards are accepted for purchases in store and for mail order purchases within the USA only.
We accept Visa, MasterCard, American Express, and Discover. We only ship to the card holder’s billing address. 
We accept PayPal. We only ship to Paypal registered and verified addresses. If you have an unverified address, we require verification of your full address with PayPal prior to transaction.
PLEASE NOTE: We do not accept transactions from, or deliver merchandise to, reshipper or freight forwarding services. Please do not waste our time or yours placing fraudulent transactions.

Taxes/Fees


All in-store sales are subject to Illinois State, Cook County, and City of Chicago sales taxes of 10.25% of purchase total. Mail orders and online purchases shipped to Illinois residents will include sales tax.

Shipping: in USA


We offer Free USPS Priority Shipping & Insurance on most items over $50 delivered within the 50 US States. Large and/or heavy items over 70 pounds may require additional shipping and handling fees. Priority overnight shipping is available for an additional charge that will be determined at checkout.
For Visa, MasterCard, American Express, and Discover transactions, we only ship to the card holder’s billing address.
For PayPal transactions, we only ship to Paypal registered and verified addresses. If you have an unverified address, we require verification of your full address with PayPal prior to shipment.

Local pick-up is available for free at our store location:
230 S. Wabash Ave. (Between Adams and Jackson)
Chicago, IL 60604

International purchases and shipping is by special arrangement only. Please contact us if you wish to make a purchase from outside the United StatesAll purchases will be billed in US Dollars

Returns, Refunds & Exchanges


Used equipment is guaranteed to be in the condition described. Items can be returned within fourteen (14) days for a refund or, when possible, repair or replacement.
 
Please inspect any packages on arrival and notify the carrier of any damages. All packaging should be retained until the package has been examined by the carrier.

Restocking fee:

Returns for items without material defect for refund may be subject to a minimum 15% restocking fee. Shipping, duties, brokerage, and/or insurance fees are non-refundable.
NO PARTIAL REFUNDS OR CREDITS

The Central Camera Company Rating Scale


New and used items for sale are given a rating based on the following scale. Merchandise is always in working condition, unless otherwise noted, and this scale refers to the to the cosmetic or physical condition of the merchandise listed. See individual item listings for specific notes.

New
100% Original new merchandise in it’s original packaging. Never used.

Demo Model
100% Original new merchandise that has been used in our retail store as a demonstration model. Handled in our store but never sold. Usually comes with manufacturer’s warranty and original packaging.

Mint
99.99-90% Merchandise has little to no wear. Item is practically new.

Near Mint
89-80% Merchandise has average wear. Item may have some very minor scratches, scuff marks and/or other signs of wear.

Excellent
79-70% Merchandise has more than average signs of wear. Merchandise is obviously used and may have scratches, scuff marks and/or other signs of wear.

Good
69% and below Merchandise is well used and will have scratches, scuff marks, dings and other signs of wear and use. Fully functional although cosmetically challenged.